Frequently Asked Questions

What is a BSP? –BSP's (Business Service Providers) offer the business process knowledge and expertise of traditional BPOs (Business Process Outsourcing) employed in an ASP (Application Service Provider) one-to-many model.

They go beyond providing application access and actually take on responsibility for the support and/or execution of a business process against service level agreements

What is a Stock Out? – This is the term used for when the shelf space made available for a product is empty. This is usually caused by poorly managing stock levels with the supply chain i.e. retailer, distributor, importer, and / or producer. The impact of frequent stock outs can be devastating including: customer defection to more readily available brands, retailers eliminating the space permanently preventing market access, distributors dropping your brand altogether.